Privacy policy
Privacy Policy
Last updated: August 14, 2026
This Privacy Policy explains how Mineral ("we", "us", or "our") collects, uses, and shares your personal information when you visit mineraldaily.com, buy from us, or otherwise contact us (together, the "Services"). "You" means anyone whose information we collect customer, visitor, or otherwise.
Please read it carefully.
Mineral
21–25 Cheung Sha Wan Road, Cheung Fung Commercial Building
Sham Shui Po, Kowloon, Hong Kong SAR
✉️ help@mineraldaily.com
Changes to This Policy
We may update this Policy to reflect changes in how we operate, or for legal or regulatory reasons. The revised version will be posted here with a new "Last updated" date, and we will take any further steps the law requires.
What We Collect
What we collect depends on how you use the Services.
Information you give us
- Contact details name, email address, phone number, billing and shipping address.
- Order information what you bought, payment confirmation, and delivery details.
- Account information username, password, and security details, if you create an account.
- Shopping activity items you view, add to your cart, save, or review.
- Support messages anything you include when you contact us.
Some features need this information to work. You can choose not to provide it, but parts of the Services may then be unavailable.
Information collected automatically
When you use the Services we may collect usage data through cookies, pixels and similar technologies your device and browser type, network connection, IP address, and how you move through the site.
Information from third parties
- Companies that host and support our store and its features.
- Payment processors, who handle card and billing details so your order can be completed.
- Advertising and analytics providers, who may collect information when you visit the site or open our emails.
Anything we receive from third parties is handled under this Policy.
How We Use It
To sell and deliver. Processing payments, fulfilling and shipping orders, handling returns and exchanges, managing your account, and sending you order updates.
To market. Sending promotional email or SMS if you have opted in, and showing you advertising for our products. If you are in the EEA or UK, our legal basis is legitimate interest in promoting our business, under Art. 6(1)(f) GDPR.
To keep the store secure. Detecting and preventing fraud, abuse, and unauthorised access. You are responsible for keeping your account credentials safe — never share them. Legal basis in the EEA and UK: legitimate interest, Art. 6(1)(f) GDPR.
To support and improve. Answering your questions, resolving problems, and making the Services better. Legal basis in the EEA and UK: legitimate interest, Art. 6(1)(f) GDPR.
To meet legal obligations. Complying with applicable law, responding to lawful requests, and enforcing our terms.
Cookies
We use cookies to run the store, remember your preferences, and understand how the site is used. Third parties and service providers may also set cookies on our site.
Most browsers accept cookies by default. You can set yours to block or delete them, though some features may stop working properly.
We honour the Global Privacy Control (GPC) signal. If your browser sends it, we treat that as a valid request to opt out of sharing your information for targeted advertising on that browser or device. You can learn more at globalprivacycontrol.org. We do not currently respond to other "Do Not Track" signals.
Who We Share It With
- Service providers who work on our behalf hosting, payment processing, analytics, customer support, fulfilment and shipping.
- Advertising and marketing partners, who use your information under their own privacy notices.
- Anyone you direct us to, such as a shipping carrier, or through social login and sharing tools.
- Our affiliates, where relevant to running the business.
- In a business transaction such as a merger or sale, to meet legal obligations, enforce our terms, or protect our rights and the rights of others.
Categories disclosed in the last 12 months
| Category | Recipients |
|---|---|
| Identifiers — contact, order and account details | Service providers; advertising partners; affiliates |
| Commercial information — orders, shopping and support history | Service providers; advertising partners; affiliates |
| Internet activity — usage data | Service providers; advertising partners; affiliates |
| Approximate location derived from IP address | Service providers; advertising partners; affiliates |
"Sold" or "shared" for advertising
| Category | Recipients |
|---|---|
| Identifiers — name, email address, phone number | Advertising and marketing partners |
| Commercial information — products purchased | Advertising and marketing partners |
| Usage data | Advertising and marketing partners |
You can opt out at any time using the contact details above, or by enabling Global Privacy Control in your browser.
Other Sites
Our site may link to sites we do not control. We are not responsible for their privacy practices or the accuracy of their content review their policies before sharing information with them.
Anything you post publicly, including on social platforms, may be visible to others.
Children
The Services are not intended for children, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child has given us information, contact us and we will delete it.
We have no actual knowledge of selling or sharing the personal information of anyone under 16.
Security and Retention
No system is perfectly secure, and information sent over the internet may not be secure in transit. Please do not send us sensitive information through unsecured channels.
How long we keep your information depends on why we hold it — maintaining your account, completing your order, meeting legal obligations, or resolving disputes.
Your Rights
Depending on where you live, you may have the right to:
- Access or know what personal information we hold about you
- Delete it
- Correct it
- Receive a portable copy
- Opt out of sale, sharing, or targeted advertising
- Restrict how we process it
- Withdraw consent
- Appeal a decision we have made
- Manage your communication preferences — every marketing email includes an unsubscribe link
To exercise any of these, contact us using the details above. We will not treat you differently for doing so. We may need to verify your identity first. You may use an authorised agent, provided they can show they act on your behalf. We will respond within the time the law allows.
Complaints
If you are unhappy with how we handle your personal information, contact us first. Depending on where you live, you may also appeal our decision or complain to your local data protection authority.
International Transfers
Your information may be transferred, stored and processed outside the country where you live. Where we move personal information out of the EEA or the UK, we rely on recognised safeguards such as Standard Contractual Clauses, unless the destination is recognised as providing adequate protection.
Contact
Questions about this Policy, or want to exercise your rights? Email help@mineraldaily.com, or write to us at 21–25 Cheung Sha Wan Road, Cheung Fung Commercial Building, Sham Shui Po, Kowloon, Hong Kong SAR.
For the purposes of applicable data protection law, and unless stated otherwise, we are the data controller of your personal information.